Refunds & Cancel

Updated October 5, 2026

Cancel any time

Settings, then Cancel membership. Two taps. Or email support@lilyloveai.com, or call [support phone]. You keep access until the end of the period you paid for, and you are not charged again.

Refunds

If you were charged in error, or something you paid for did not work, write to us within 30 days and we will refund it. Unused minutes and clip unlocks expire at the end of each period and are not refunded.

Billing questions

Charges appear as LLA APPS. Segpay, our authorized payment processor, can also help: visit segpay.com.